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cannot get into email account

  • 1 réponse
  • 1 a ce problème
  • 7 vues
  • Dernière réponse par Chris Ilias

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my old email site will not let me in and says tried to access too many times. I try every other day, and have a lot of important info in there

URL of affected sites

http://pbroad1@hotmail.com

my old email site will not let me in and says tried to access too many times. I try every other day, and have a lot of important info in there == URL of affected sites == http://pbroad1@hotmail.com

Toutes les réponses (1)

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These issues are not related to Firefox. Typically email websites let you log in as many times as you want. If you us the wrong password, they will limit how many times you can try.

Try clearing your cache and cookies.

  1. Open the Tools menu, then select Clear Recent History... .
  2. In the Time Range to clear: drop-down, select Everything.
  3. Click the arrow next to Details to display the list of items that can be cleared.
  4. Select both Cookies and Cache.
  5. Click Clear Now .