Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Version 3.6.4 will not uninstall on Vista 64-bit

  • 1 réponse
  • 3 ont ce problème
  • 23 vues
  • Dernière réponse par JYOuyang

AnonymousUser
AnonymousUser
more options

I'm running Firefox 3.6.4 on Vista 64-bit machine. Since Flash Player crashes continually on this version I want to back out to 3.5.10. Firefox will not uninstall. I have tried running helper.exe and it crashes as well. How do I get this dog off my machine?

This happened

Every time Firefox opened

== I installed it and the Flash Player update

I'm running Firefox 3.6.4 on Vista 64-bit machine. Since Flash Player crashes continually on this version I want to back out to 3.5.10. Firefox will not uninstall. I have tried running helper.exe and it crashes as well. How do I get this dog off my machine? == This happened == Every time Firefox opened == I installed it and the Flash Player update

Toutes les réponses (1)

JYOuyang
JYOuyang
more options

Please make sure your Flash plugin is up to date: http://www.mozilla.com/en-US/plugincheck/

If you're having issues with 3.6.4 and the Flash plugin, please take a look at Adobe Flash plugin has crashed - Prevent it from happening again and increase the timeout as indicated.