Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

when I open a tab it opens another tab that downloads a .part file

  • 1 réponse
  • 0 a ce problème
  • 1 vue
  • Dernière réponse par Morbus

more options

when I open a tab it opens another tab that downloads a .part file

example:

file:///C:/DOCUME~1/rbmartm/LOCALS~1/Temp/L0VPESQi-1.part

x2wxvtoo.part brmwrhuu.part

This happened

Every time Firefox opened

== whenever I open a tab. Just over the last couple of weeks.

when I open a tab it opens another tab that downloads a .part file example: file:///C:/DOCUME~1/rbmartm/LOCALS~1/Temp/L0VPESQi-1.part x2wxvtoo.part brmwrhuu.part == This happened == Every time Firefox opened == whenever I open a tab. Just over the last couple of weeks.

Toutes les réponses (1)

more options

Hello Mary.

It's possible that you are having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?

Whenever you have a problem with Firefox, whatever it is, you should make sure it's not caused by one (or more than one) of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in safe mode (don't forget to select Disable all add-ons when you start safe mode). If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See this article for information about troubleshooting extensions and themes and this one for plugins.

If you need support for one of your add-ons, you'll have to contact its author.

If the problem is not disappears when all add-ons are disabled, please tell me, so we can work from there.

Also, scan for malware and viruses. To scan for malware, install, update and run these programs in this order. They are all free for personal use, but some have limited functionality in their "free mode", but the features you'll miss are not really needed to find and remove the problem you have. Remember that not all programs detect the same malware!

Malwarebytes' Anti-Malware - malwarebytes.org/mbam.php SuperAntispyware - superantispyware.com AdAware - lavasoftusa.com/software/adaware Spybot Search & Destroy - safer-networking.org/en/index.html Windows Defender - microsoft.com/windows/products/winfamily/defender/default.mspx Dr. Web Cureit - freedrweb.com/cureit

If these don't find it or can't clear it, please tell me and I'll provide you with further assistance.