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Video Does not work

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My friend is unable to use any video of any sort since he downloaded this firefox 3.6.8.. at first he thought it might be his add on but he checked and turned it off and that didn't work so he restarted firefox, then his computer and that didn't work either...

This happened

Every time Firefox opened

== tonight, just after my new download of firefox 3.6.8

My friend is unable to use any video of any sort since he downloaded this firefox 3.6.8.. at first he thought it might be his add on but he checked and turned it off and that didn't work so he restarted firefox, then his computer and that didn't work either... == This happened == Every time Firefox opened == tonight, just after my new download of firefox 3.6.8

Toutes les réponses (1)

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ok for some reason it isn't showing the whole message, this is the message:

the instruction at 0x77bc61b8 referenced memory at 0x00000000. the memory could not be read.

click ok to terminate the program