Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

downloads fail to operate i can't save or view any downloaded media files

  • 1 réponse
  • 2 ont ce problème
  • 7 vues
  • Dernière réponse par makelle

more options

I can not save or view any form of media from any website. The 'download window' will initiate and indicate the file is being/has been downloaded but nothing happens ie it does not get saved in the designated folder or the media players all report a failure and won't play. I am able to download all media files in IE7 . I am also having trouble with .rtf files sent via e-mails s not being read by MS office 2010 (may be a separate issue) but other file formats like .doc and .xls files open correctly.

I can not save or view any form of media from any website. The 'download window' will initiate and indicate the file is being/has been downloaded but nothing happens ie it does not get saved in the designated folder or the media players all report a failure and won't play. I am able to download all media files in IE7 . I am also having trouble with .rtf files sent via e-mails s not being read by MS office 2010 (may be a separate issue) but other file formats like .doc and .xls files open correctly.

Toutes les réponses (1)

more options

If the files really get downloaded something must be removing them. Perhaps some security programs like anti virus or spy-ware removal tools are in action here?!

If the players reports failure and won't play please take a note of what they report caused the failure.

About the .rtf files sent via e-mail not read by MS Office 2010, can they be opened with some other viewer like Wordpad?