My Firefox 3.6.8 crashes on Amazon UK from Google search engine links
My Firefox 3.6.8 crashes on Amazon UK from Google search engine links My Firefox 3.6.8 doesn't crash if http://www.amazon.co.uk/ is directly entered from my Bookmarks Toolbar. Is there a fix please?
Toutes les réponses (4)
The Troubleshoot Firefox crashes (closing or quitting unexpectedly) article may help.
If you post several of the crash report IDs, as shown in the article I linked to above, somebody may be able to pinpoint the cause of your crashes.
Crash Report ID
bp-c0f61f2e-3d90-4046-937b-98bda2100906 06/09/2010 20:06
bp-d10e6283-14df-45d9-8a39-8c0fa2100906 06/09/2010 19:57
bp-5228ed33-b0c9-4b0b-8887-a942b2100831 31/08/2010 23:09
bp-e34ff2a5-8746-4be2-9f36-d27b92100831 31/08/2010 23:08
bp-118bd86a-5dc3-40d0-9a36-d75042100831 31/08/2010 23:04
bp-56b00292-ec57-424f-8de3-1713b2100831 31/08/2010 16:51
bp-034da47f-c33e-43ec-804f-13e232100831 31/08/2010 09:41
bp-07975b20-77cc-47b6-b401-e23fa2100827 27/08/2010 22:54
bp-ba4d993f-74f7-40c5-bb89-6a7ce2100827 27/08/2010 22:53
bp-3b9b8501-7fd0-4c39-8bb3-7618d2100827 27/08/2010 22:42
bp-4c9658f9-60ff-42ad-92da-33f992100820 20/08/2010 13:45
780d7b23-e83a-4227-9179-fb1c8060b76e 18/08/2010 22:59
bp-d6cd98fc-6b38-4e85-917f-322462100809 09/08/2010 18:20
bp-a4ce73ed-7a7a-4ca0-a971-e124c2100809 09/08/2010 18:04
bp-67b5efc5-f098-4b61-ae6c-7d4482100809 09/08/2010 17:57
bp-29934cec-a6cf-4853-83c0-7f0052100809 09/08/2010 17:43
bp-70fd3d21-a484-4f24-8568-3f99b2100809 09/08/2010 17:38
bp-4e5c2421-c5eb-4344-9141-815d42100807 07/08/2010 20:00
bp-77d7f61e-4510-410f-a663-623632100807 07/08/2010 19:59
bp-bf2a112c-3afa-4185-985a-276382100807 07/08/2010 19:56
bp-e641e909-32f6-42c6-91aa-999622100807 07/08/2010 19:55
bp-2ed232d4-f3b1-484d-89bc-5b27f2100731 31/07/2010 08:06
bp-b092c61b-ee06-4b26-8df6-d9abe2100731 31/07/2010 08:03
Modifié le par oldisnew44
Unfortunately I can not see anything conclusive as to the cause, a related bug report gave some indications that an add-on may be causing this type of crash. One of your add-ons that you should check to see if it is causing this is Webroot. Try disabling the Webroot add-on, then restart Firefox and see if it still crashes.
To disable the add-on, open the add-ons manager (in the Tools menu select Add-ons), then select Webroot in the list of installed extensions, and click on the Disable button. Re-start Firefox to complete the process.
If Webroot is not the cause, try the procedure in the troubleshooting extensions and themes article.
I have two Webroot Add-ons:- Webroot Toolbar 1.69.1 and Webroot malicious URL filtering 1.0.
I have disabled the Webroot malicious URL filtering which rates the Google search links as safe or otherwise. Then I have tried a link which crashed Firefox before
Blake's Composite Art: A Study of the Illuminated Poetry: Amazon ...
Blake's Composite Art: A Study of the Illuminated Poetry: Amazon.co.uk: WJT Mitchell: Books.
www.amazon.co.uk/Blakes...Art-Illuminated-Poetry/.../0691063486
and this time Firefox did not crash.
It looks as though this Add-on could be the problem. The new Webroot, version 7.0.4.102, appears to have been started on 29/07/2010.
Thank you for your help.