Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Firefox crashes and moz19.dll, mozcol.dll, and shared.dll are in the call stack

  • 2 réponses
  • 5 ont ce problème
  • 4 vues
  • Dernière réponse par hilem

hilem
hilem
more options

I'm running 3.0.13 on a closed network. I know this is an ancient version of firefox, but we have applications that need to be upgraded before we can move to 3.6 or later.

Firefox 3.0.13 is crashing and the windows debugger is showing moz19.dll, mozcol.dll, and shared.dll in the call stack. I cannot determine what this software is. I only know it appears to be a potential cause of the crash. Google searches come up empty. Any idea if this is some rogue plugin or security software in the way?

I'm running 3.0.13 on a closed network. I know this is an ancient version of firefox, but we have applications that need to be upgraded before we can move to 3.6 or later. Firefox 3.0.13 is crashing and the windows debugger is showing moz19.dll, mozcol.dll, and shared.dll in the call stack. I cannot determine what this software is. I only know it appears to be a potential cause of the crash. Google searches come up empty. Any idea if this is some rogue plugin or security software in the way?

Toutes les réponses (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

What is the location of those files?

hilem
hilem Auteur de la question
more options

c:\windows\system32\drivers\service\ddddddd\ where 'ddddddd' is a 7 digit number. It appears to vary by machine.