Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Started to download 3.6.7 download has paused and will not restart. What do I do now?

  • 5 réponses
  • 24 ont ce problème
  • 1 vue
  • Dernière réponse par cor-el

more options

While downloading the 3.6.7 of firefox the download was paused. Now when I go to the help tab and select Resume Downloading Firefox 3.6.7 it opens a dialog box and says connecting to the update server and does nothing. What do I do to resolve this issue and get the download completed?

While downloading the 3.6.7 of firefox the download was paused. Now when I go to the help tab and select Resume Downloading Firefox 3.6.7 it opens a dialog box and says connecting to the update server and does nothing. What do I do to resolve this issue and get the download completed?

Toutes les réponses (5)

more options

See http://kb.mozillazine.org/Software_Update (Software Update not working properly)

Remove the files in the updates and updates\0 folder:

C:\Documents and Settings\<user>\Local Settings\Application Data\Mozilla\Firefox\Mozilla Firefox\updates (%USERPROFILE%\Local Settings\Application Data\Mozilla\Firefox\Mozilla Firefox\updates)

C:\Program Files\Mozilla Firefox\updates


Your above posted system details show outdated plugin(s) with known security and stability risks.

  • Shockwave Flash 10.1 r53

Update the Flash plugin to the latest version.

Update the Java plugin to the latest version.

more options

neither of the files for Mozilla Firefox update exist on my computer there is a file called updater and update.locale. Firefox is crashing and I am guessing I am having the problem because of this update issue ? Any help would be appreciated.

more options

Is there an update folder in the Firefox program folder (C:\Program Files\Mozilla Firefox\) ?

more options

No update folder. Updater files. Should I create the folder?

more options

No. You do not have to create that folder.

Do you still have that error if you try to update via Help > Check for Updates ?


You can download and install the full Firefox 3.6.17 version from