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I'm locked out of this site and had to re-register under a different name. Why?

  • 2 réponses
  • 3 ont ce problème
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  • Dernière réponse par firedogfox

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I've had an account at this site for a long time but I rarely visit. I tried today and the login rejected my username and/or email address and password. I requested a password reset and received an email with the link to do so. Yet when I reset it, I was still locked out and received the same error message (i.e., that my username and/or email address and password did not match.) I had to re-register under a different username, password and email address to get to here. I'd like to go back to my original but I can't find any help for this.

I've had an account at this site for a long time but I rarely visit. I tried today and the login rejected my username and/or email address and password. I requested a password reset and received an email with the link to do so. Yet when I reset it, I was still locked out and received the same error message (i.e., that my username and/or email address and password did not match.) I had to re-register under a different username, password and email address to get to here. I'd like to go back to my original but I can't find any help for this.

Toutes les réponses (2)

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Try to post on the Contributors forum to get the attention of a forum Administrator.

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Thanks. I just did.