Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

why does 3.6.13 cut off part of each printed page 3.6.12 ok on computers we haven't upgraded, IE okay on all machines

  • 1 réponse
  • 11 ont ce problème
  • 4 vues
  • Dernière réponse par the-edmeister

more options

After I upgraded two of our computers (both running Vista) to Firefox 3.6.13 I noticed that the top was cut off of printed web pages to all printers. I tried IE(8.0.6001) and it printed correctly on both. This had not been a problem using 3.6.12, in fact another one of our Vista computers had not been upgraded and it still printed correctly. I've done nothing to printing preferences to either of the computers running 3.6.13 and compared all settings to the 3.6.12 computer and they're identical.

After I upgraded two of our computers (both running Vista) to Firefox 3.6.13 I noticed that the top was cut off of printed web pages to all printers. I tried IE(8.0.6001) and it printed correctly on both. This had not been a problem using 3.6.12, in fact another one of our Vista computers had not been upgraded and it still printed correctly. I've done nothing to printing preferences to either of the computers running 3.6.13 and compared all settings to the 3.6.12 computer and they're identical.

Solution choisie

Sorry, that shouldn't happen with a minor version security update. No one else has reported that happening since the 3.6.13 update came out in mid-December. Make sure that your upper margins haven't changed in Firefox - File > Page Setup > Margins&Header/Footer

If that isn't the problem, try doing a reset of all the prefs for that printer in about:config.
http://kb.mozillazine.org/Problems_printing_web_pages#Reset_printer

Lire cette réponse dans son contexte 👍 3

Toutes les réponses (1)

more options

Solution choisie

Sorry, that shouldn't happen with a minor version security update. No one else has reported that happening since the 3.6.13 update came out in mid-December. Make sure that your upper margins haven't changed in Firefox - File > Page Setup > Margins&Header/Footer

If that isn't the problem, try doing a reset of all the prefs for that printer in about:config.
http://kb.mozillazine.org/Problems_printing_web_pages#Reset_printer