Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Cannot update to Vs. 3.6.15 freezes my PC every time, Windows says there is compatibility problem.

  • 4 réponses
  • 22 ont ce problème
  • 1 vue
  • Dernière réponse par Svetlana

more options

Firefox keeps telling me my vs. 3.5.17 is out of date and to update to 3.6.15, each time I attempt this it ends up freezing up my computer running Windows Vista. Checking for solutions, Windows says it is a compatibility issue. I have never had a problem updating FF previously.

Firefox keeps telling me my vs. 3.5.17 is out of date and to update to 3.6.15, each time I attempt this it ends up freezing up my computer running Windows Vista. Checking for solutions, Windows says it is a compatibility issue. I have never had a problem updating FF previously.

Toutes les réponses (4)

more options

Try to install Firefox using the steps at Installing Firefox, does that work?

more options

Same issue here, my firefox is all messed up. I went to update it and now I cant even load yahoo mail, google, ect.... it just crashes everytime.

Now it wants me to install this plugin-container from mozilla. I don't wanna unless I know for sure it wont make things worse.

more options

Wouldn't I have to delete my current version, to install Firefox as a new download as the link Installing Firefox suggest? I would be starting from scratch then? What about bookmarks?

more options

Make sure to not delete your profile folder which the re-installer doesn't do by default, then the settings/bookmarks/preferences will be saved.