Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Firefox is not responding to File > New Window or Control+N; is there a fix?

  • 2 réponses
  • 2 ont ce problème
  • 1 vue
  • Dernière réponse par mrdarby

mrdarby
mrdarby
more options

I had a severe crash and went back to a January 2011 restore point for my Windows 7 desktop. Since restarting I have not been able to open more than one window of Firefox as I customarily do. I have updated to Firefox 3.6.15, but this did not fix the problem.

I had a severe crash and went back to a January 2011 restore point for my Windows 7 desktop. Since restarting I have not been able to open more than one window of Firefox as I customarily do. I have updated to Firefox 3.6.15, but this did not fix the problem.

Toutes les réponses (2)

Kevin
Kevin
  • Moderator
more options

I don't have any specific suggestions about the problem. Though I suspect the basic troubleshooting steps http://support.mozilla.com/en-US/kb/Basic+troubleshooting may get Firefox back in working order.

mrdarby
mrdarby Auteur de la question
more options

The troubleshooting procedure led me to identify the problem as due to one of a set of no longer used add-ons extensions. With them disabled, the problem disappeared. Thank you for your suggestion.