Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

I can no longer open tabs while in Mozilla Firefox. It only opens my default site.

  • 3 réponses
  • 3 ont ce problème
  • 1 vue
  • Dernière réponse par TonyE

etmulhall@verizon.net
etmulhall@verizon.net
more options

I keep losing internet connection via IE. I have been using Mozilla Firefox and, I am now starting to drop internet connection via Firefox. I've had my router checked and that is not the problem. When I do connect and see my default page, I can no longer access additional tabs to go to other sites. Please advise.

Eileen

I keep losing internet connection via IE. I have been using Mozilla Firefox and, I am now starting to drop internet connection via Firefox. I've had my router checked and that is not the problem. When I do connect and see my default page, I can no longer access additional tabs to go to other sites. Please advise. Eileen

Toutes les réponses (3)

TonyE
TonyE
  • Moderator
more options

Uninstall the Ask toolbar and it should work again. There is a compatibility issue with the Ask toolbar and Firefox that prevents new tabs from being opened.

etmulhall@verizon.net
etmulhall@verizon.net Auteur de la question
more options

I disabled that toolbar last week, yet I still have the problem.

TonyE
TonyE
  • Moderator
more options

Disabling is not enough, you need to uninstall the toolbar.

Check the Windows Control panel for the Ask Toolbar - http://about.ask.com/apn/toolbar/docs/default/faq/en/ff/index.html#na4

Also check your list of extensions, you may be able to uninstall it from there - https://support.mozilla.com/kb/Uninstalling+add-ons