Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Cannot customise BBC Homepage after FF update

  • 3 réponses
  • 30 ont ce problème
  • 2 vues
  • Dernière réponse par cor-el

aurion22
aurion22
more options

After a recent update to FF 3.6.16 I can no longer customise the BBC Homepage. I can still use the "Customise" function in IE8 but I prefer to use FF.

After a recent update to FF 3.6.16 I can no longer customise the BBC Homepage. I can still use the "Customise" function in IE8 but I prefer to use FF.

Toutes les réponses (3)

LesleyMay
LesleyMay
more options

Similar problem, but I've just updated to Firefox 4.01, running on Windows XP. Being more specific about the problem, when I remove modules of the homepage that I don't want (sport, music, children, ...), select the "Customise" tab and click on "Save", the modules I removed are restored - just as if I'd clicked on the link to restore the default homepage :(

RainKap
RainKap
more options

Identical symptoms to those reported by LesleyMay, but I'm using version 3.6.17 (tailored by Canonical), running on Ubuntu Linux version 10.10. I wonder whether this is a problem with the BBC web site rather than with Firefox?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Such details are probably stored in a cookie.

Clear the cache and the cookies from sites that cause problems.

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"