We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

My computer locks up when using Firefox

  • 2 réponses
  • 12 ont ce problème
  • 1 vue
  • Dernière réponse par cor-el

more options

When using Firefox my computer periodically locks up. My screen goes blank and everything is unresponsive. I have to to a hard reboot to get my computer back up. I'm using a 64 bit version of Windows 7 and I have the latest version of Firefox installed. I typically don't use any of the plug-ins.

When using Firefox my computer periodically locks up. My screen goes blank and everything is unresponsive. I have to to a hard reboot to get my computer back up. I'm using a 64 bit version of Windows 7 and I have the latest version of Firefox installed. I typically don't use any of the plug-ins.

Toutes les réponses (2)

more options

Ever since I downloaded v12, my computer has been locking up at least twice a DAY. I have uninstalled and reinstalled everything, including Firefox itself, as well as Adobe, and all the plug-ins associated with the application. I've run Spybot, C-Cleaner, and my anti-virus to confirm that there's nothing else wrong with the computer outside Firefox. If the computer is rebooted and Firefox is not opened, the system is fine. But once Firefox has been opened - even if it survives the session and I close Firefox - the computer is about 75% likely to lock up, requiring a hard reboot. I'm running Vista Home edition (32 bit). If anyone has a clue what might help stop this - because I'm quite sure that it's not healthy for my computer to be hard rebooted twice (or more) a day - I'd love to hear it! It's getting waaaay more than annoying, enough so that I'm ready to move to another browser to stop the problem.

more options

@KittyBelle

Please start a new thread for your problem or question and provide troubleshooting information like your operating system and installed extensions and installed plugins.


[locking because of age]