Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Unable to install FF update 3.6.17 on Mac OS 10.6.7 the update window continues to say 'connecting to update server', but never does. Seems a FF problem does anyone know?

  • 2 réponses
  • 33 ont ce problème
  • 13 vues
  • Dernière réponse par cvgood

more options

Not much more to say the dialog says, Downloading the update, the progress bar never shows any and the, Connecting to update server..., never connects. I've left it spinning for hours, no luck.

Not much more to say the dialog says, Downloading the update, the progress bar never shows any and the, Connecting to update server..., never connects. I've left it spinning for hours, no luck.

Toutes les réponses (2)

more options

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.

more options

Thank you, that worked.