Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Can't download Firefox

  • 2 réponses
  • 6 ont ce problème
  • 12 vues
  • Dernière réponse par melwood99

more options

I want to download Firefox and get rid of Internet Explorer. It goes through a couple run screens until I get an Internet Explorer warning screen that says that file Firefox%20setup%204.0.1.exe is from an unsafe source (even though my Norton says it's trusted). I click run anyway and then Internet Explorer stops the download saying that the file is corrupt. I've tried downloading it a couple times and get the same result. Please help!

I want to download Firefox and get rid of Internet Explorer. It goes through a couple run screens until I get an Internet Explorer warning screen that says that file Firefox%20setup%204.0.1.exe is from an unsafe source (even though my Norton says it's trusted). I click run anyway and then Internet Explorer stops the download saying that the file is corrupt. I've tried downloading it a couple times and get the same result. Please help!

Toutes les réponses (2)

more options

Try saving the Firefox_Setup file, instead of trying to "Run" it. Then double-click it to start the installation procedure.

more options

Unfortunately, that didn't work. I was able to save it to my desktop, but when I double clicked it, I got the message that the file is corrupt.