downloadhelper 4.9.1 update has disabled the download arrow icon. spheres spin when video plays, get smaller when spinning, but no downarrow appears. reinstalled everything and still does not work.
after updating yesterday to 4.9.1 this occurred. Had just automatically updated realplayer and adobe as well. removed firefox and reinstalled, reinstalled 4.9.1 and still have problem. I enabled screen capture and it worked but I want the old multiple background download feature to come back. Any ideas? Great set of products!! The static toolbar has the sphere icon as before in a box. When video starts it detects this and shrinks to half size and spins but the box disappears and no down arrow appears. When I click around the spinning icon I get the list of supported sites and no files to download.
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There is an update (4.9.2) on the versions page for this issue.
The animated icon and down arrow have moved to the bottom right corner of the browser window.
My downloader and screen capture is down loading but when I try to replay them all player the answer is it is not formatted.Do you have a solution?