Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

I lost my Sync Key on my Desktop Firefox, but i still have it on my Firefox Home (IPhone 4). Is there a way to restore it/show it on the mobile device?

  • 1 réponse
  • 4 ont ce problème
  • 3 vues
  • Dernière réponse par Ibai

mlfct
mlfct
more options

I'm trying to resync my newly set-up Firefox on Mac OS X. Somehow it never occured to me, that i'd have to save the key.

So is there a way, as stated in the title, to restore my Sync key from the mobile device, without deleting all of my Bookmarks etc?

thanks in advance

I'm trying to resync my newly set-up Firefox on Mac OS X. Somehow it never occured to me, that i'd have to save the key. So is there a way, as stated in the title, to restore my Sync key from the mobile device, without deleting all of my Bookmarks etc? thanks in advance

Toutes les réponses (1)

Ibai
Ibai
  • Administrateur
more options

Hi,

Sorry to read that. Unfortunately, because of security reasons, there's no way to retrieve your Sync key from any mobile device. That's why it's really important to keep a secure back up of it.

The only remaining option at this stage is to save your bookmarks on the phone and manually migrate them to your computer. Once you have done this, reset your account.