Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Everytime I update Firefox, all my bookmarks are erased. How do I prevent this from happening?

  • 1 réponse
  • 3 ont ce problème
  • 2 vues
  • Dernière réponse par cor-el

AKG26
AKG26
more options

Every time that I am prompted to update to the newest version of Firefox and then follow the procedure, all of my bookmarks and personal settings are erased. This has happened the past two times that I have updated to the newest version of Firefox. Is there any way to prevent all my information from being erased? Also, in an unrelated matter...I am wondering if there is any way to set Google as my preferred search engine. Do you know how I might do this?

Every time that I am prompted to update to the newest version of Firefox and then follow the procedure, all of my bookmarks and personal settings are erased. This has happened the past two times that I have updated to the newest version of Firefox. Is there any way to prevent all my information from being erased? Also, in an unrelated matter...I am wondering if there is any way to set Google as my preferred search engine. Do you know how I might do this?

Toutes les réponses (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.