Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

The latest version of Firefox is not compatible with my McAfee software and now I have no virus protection. How can I get back to a prior version of Firefox?

  • 4 réponses
  • 14 ont ce problème
  • 10 vues
  • Dernière réponse par AndyBel

more options

when the latest version of Firefox was installed it gave me a message that the McAfee software was not compatible and as a result I no longer have virus protection. It further stated that when it became compatible I would be notified. I cannot afford to be without my virus protection and would like to go back to an earlier version of Firefox.

when the latest version of Firefox was installed it gave me a message that the McAfee software was not compatible and as a result I no longer have virus protection. It further stated that when it became compatible I would be notified. I cannot afford to be without my virus protection and would like to go back to an earlier version of Firefox.

Solution choisie

I would hope the problem is that Firefox 5 is not compatible with some of McAfee's additional add-ons. It will be rather worrying if it has a problem with the McAfee security programs themselves. Please state exactly which software and version you are having problems with.

There are known issues with McAfee's Site Advisor /questions/839953#answer-205178 but it is hoped McAfee will solve that in a few weeks.

Lire cette réponse dans son contexte 👍 1

Toutes les réponses (4)

more options

Solution choisie

I would hope the problem is that Firefox 5 is not compatible with some of McAfee's additional add-ons. It will be rather worrying if it has a problem with the McAfee security programs themselves. Please state exactly which software and version you are having problems with.

There are known issues with McAfee's Site Advisor /questions/839953#answer-205178 but it is hoped McAfee will solve that in a few weeks.

more options

You are right John99, the problem is with McAfee's additional add-ons. I over-reacted and should have realized Firefox would not have released a new version without making sure it would not interfere with various virus-protection softwares. I apologize for the unnecessary concern.

more options

Glad to hear the AV continues to work, lets hope the rest of it gets fixed soon one way or another.

Modifié le par John99

more options

Very helpful and initial response was helpful.