Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Firefox not remembering passwords

more options

My Firefox remembers a couple of passwords, but for other sites it doesn't. These sites are definitely not listed as exceptions (under Tools, Options etc), and are not blocked by the website (passwords can be stored in IE, Chrome etc). In one case, we have 3 gmail accounts and Firefox will remember 2 of them, but not the third. With that 3rd gmail account, I did select the "never remember this password" option initially, but now want to change that and the website is not listed as an exception, so I can't change it. How do I fix this? Can I completely reset the Firefox password facility?

My Firefox remembers a couple of passwords, but for other sites it doesn't. These sites are definitely not listed as exceptions (under Tools, Options etc), and are not blocked by the website (passwords can be stored in IE, Chrome etc). In one case, we have 3 gmail accounts and Firefox will remember 2 of them, but not the third. With that 3rd gmail account, I did select the "never remember this password" option initially, but now want to change that and the website is not listed as an exception, so I can't change it. How do I fix this? Can I completely reset the Firefox password facility?

Solution choisie

Make sure that you do not run Firefox in permanent Private Browsing mode.

  • https://support.mozilla.com/kb/Private+Browsing
  • You enter Private Browsing mode if you select: Tools > Options > Privacy > History: Firefox will: "Never Remember History"
  • To see all History and Cookie settings, choose: Tools > Options > Privacy, choose the setting Firefox will: Use custom settings for history
  • Deselect: [ ] "Permanent Private Browsing mode"
Lire cette réponse dans son contexte 👍 0

Toutes les réponses (4)

more options

Do you have any password exceptions listed?

Do you see any blank entries in Saved (Show) Passwords?

more options

There are no password exceptions listed at all - that's the confusing thing. And there are no blank entries in Saved (Show) Passwords. There are two saved passwords and both of them function no problems, but I want to have more saved passwords.

Would it make any difference to remove the saved passwords that are there (even though both of them function properly)? Is there any way to reset the whole passwords feature so that when I log in to a site I'll be asked again and will then be able to save passwords?

more options

Solution choisie

Make sure that you do not run Firefox in permanent Private Browsing mode.

  • https://support.mozilla.com/kb/Private+Browsing
  • You enter Private Browsing mode if you select: Tools > Options > Privacy > History: Firefox will: "Never Remember History"
  • To see all History and Cookie settings, choose: Tools > Options > Privacy, choose the setting Firefox will: Use custom settings for history
  • Deselect: [ ] "Permanent Private Browsing mode"
more options

Beautiful!!! Thanks very much.