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I get a pop-up from Firefox saying there are updates available. When I run this program nothing happens. I've checked your site and my new computer and I have the most recent version. Can you help stop this thing from coming on? thanks! "

  • 3 réponses
  • 2 ont ce problème
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  • Dernière réponse par jkmcourt

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Title: Software Update says, Update Available A security and stability update for Firefox is available: Firefox 5.0.1


bottom Ask Later Update Firefox (both boxes)

Title: Software Update says, Update Available A security and stability update for Firefox is available: Firefox 5.0.1 bottom Ask Later Update Firefox (both boxes)

Solution choisie

If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.

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Solution choisie

If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.

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Thank you, I will give that a try.

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Many thanks for your assistance. I did reinstall and so far (touch wood) no issues. Take good care and thanks again for helping me out. Cheers!