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Cannot connect at all on desktop, but XBOX and laptop do.

  • 4 réponses
  • 9 ont ce problème
  • 3 vues
  • Dernière réponse par Hasan

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Desktop was updated Friday. Cannot connect ever since. XBOX, laptop, Blu-ray all connect easily. Only desktop has Firefox. All others connect through wireless router off the desktop.

Desktop was updated Friday. Cannot connect ever since. XBOX, laptop, Blu-ray all connect easily. Only desktop has Firefox. All others connect through wireless router off the desktop.

Solution choisie

-> Tap ALT key or press F10 to show the Menu Bar

-> Try the following solutions and whichever setting works, keep it Permanent:

1) go to Tools Menu -> Options -> Advanced -> Network -> click "Settings..." button infront of Connection -> select option1 -> Click OK -> OK

2) go to Tools Menu -> Options -> Advanced -> Network -> click "Settings..." button infront of Connection -> select option2 -> Click OK -> OK

3) go to Tools Menu -> Options -> Advanced -> Network -> click "Settings..." button infront of Connection -> select option3 -> Click OK -> OK

Check and tell which solution works.

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Toutes les réponses (4)

more options

Solution choisie

-> Tap ALT key or press F10 to show the Menu Bar

-> Try the following solutions and whichever setting works, keep it Permanent:

1) go to Tools Menu -> Options -> Advanced -> Network -> click "Settings..." button infront of Connection -> select option1 -> Click OK -> OK

2) go to Tools Menu -> Options -> Advanced -> Network -> click "Settings..." button infront of Connection -> select option2 -> Click OK -> OK

3) go to Tools Menu -> Options -> Advanced -> Network -> click "Settings..." button infront of Connection -> select option3 -> Click OK -> OK

Check and tell which solution works.

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Thank you so much. Worked like a charm. Quick easy fix. Went with option 2.

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I Have the same problem,Im trying to connect to the internet by wireless router.Wont work on my Mac Desktop. But it works for my son's wii and also works on my lap top.I tried you solution of pressing F10, but all that happens the screen goes a shade of blue, and i cant find a tools menu tab or option. Can u help?

more options

-> click Firefox button and click Options -> Advanced panel -> Network tab -> click "Settings..." button infront of Connection -> select option 1 or 2 or 3 -> click OK

-> click OK on Options window

Check and tell which setting works and keep it permanent.

Modifié le par Hasan