We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Firefox won't run once I download it

  • 1 réponse
  • 2 ont ce problème
  • 1 vue
  • Dernière réponse par Xircal

more options

I went on the Mozilla website to download Firefox. I clicked "Run" on the popup box and it downloaded. I then clicked "Run" again to begin installation, and nothing happened. The little box went away, and there's no Mozilla files on my computer. I tried this twice and the same thing happed both times.

I went on the Mozilla website to download Firefox. I clicked "Run" on the popup box and it downloaded. I then clicked "Run" again to begin installation, and nothing happened. The little box went away, and there's no Mozilla files on my computer. I tried this twice and the same thing happed both times.

Toutes les réponses (1)

more options

Please do the following.

  1. Using Internet Explorer 7 or 8, click this link: Download Firefox 5.0.1

  2. When you see the popup, click "Save" (do not click "Run") and save the file to your desktop.

  3. After the download completes, click Tools, then Internet Options in Internet Explorer.

  4. Click the "Programs" tab and remove the checkmark from "Tell me if Internet Explorer is not the default browser".

  5. Click Apply/OK to close the dialog box.

  6. Double click the file you downloaded called firefox 5.0.1.exe to start the installation.

  7. After it installs, Firefox creates a desktop shortcut so click that to launch it.

  8. Click the orange Firefox button top left and go to Options | Options and then click the Advanced button in the menu which appears. That's the one on the far right at the top.

  9. In the General tab, checkmark the following: "Always check to see if Firefox is the default browser on startup" and then click the "Check Now" button.

  10. Click OK to close the menu.

You are now ready to go.

First port of call will be to add a few extensions which you'll find here: https://addons.mozilla.org/en-US/firefox/?browse=featured

I suggest the following:

I'm sure you'll find many more yourself. ;)