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Every time I restart my Firefox browser, my Sync information has gone and I need to re-set up Sync

  • 2 réponses
  • 11 ont ce problème
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  • Dernière réponse par wouna

wouna
wouna
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When I set up Sync using my sync key (via the "Set Up Sync..." option in the Firefox 5 menu), everything works fine and all of my data is synced. However, when I close my browser and re-open it, the "Set Up Sync..." now reappears and the browser is no-longer synced.

Any ideas?

When I set up Sync using my sync key (via the "Set Up Sync..." option in the Firefox 5 menu), everything works fine and all of my data is synced. However, when I close my browser and re-open it, the "Set Up Sync..." now reappears and the browser is no-longer synced. Any ideas?

Solution choisie

Hi wouna,

If you have configured your browser to clean up the browsing history after closing the browser, the Sync configuration is also erased. This is something known and will be solved in the future.

In the meantime you can tell Firefox to remember your configuration after closing in the custom configuration of your privacy settings.

I hope it helps.

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Toutes les réponses (2)

Ibai
Ibai
  • Administrator
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Solution choisie

Hi wouna,

If you have configured your browser to clean up the browsing history after closing the browser, the Sync configuration is also erased. This is something known and will be solved in the future.

In the meantime you can tell Firefox to remember your configuration after closing in the custom configuration of your privacy settings.

I hope it helps.

wouna
wouna Auteur de la question
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Of course! That makes sense if weave stores the passwords in the password manager. The 'bug' also occurs, it seems, if you have permanent private browsing mode enabled; although, in my opinion, it's not so much a 'bug' as this behaviour is to be expected when you think about it.

Thanks for the tip!