Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

I can't get my LastPass plugin working after following the advice at LastPass regarding Flash etc, and it is showing as active.

  • 13 réponses
  • 24 ont ce problème
  • 1 vue
  • Dernière réponse par loonybean

more options

I have made sure that all my plug-ins including Flash are updated, I'm also running the latest version of the LastPass plugin. Everything appears to enabled properly, but I do not get the LastPass icon in the toolbar, and no access to my passwords.

I have made sure that all my plug-ins including Flash are updated, I'm also running the latest version of the LastPass plugin. Everything appears to enabled properly, but I do not get the LastPass icon in the toolbar, and no access to my passwords.

Solution choisie

Sorry to hear about the ongoing installation problems. You may consider resetting your Firefox profile if you still can't locate the LastPass addon in your Firefox toolbar area.

Amber

Lire cette réponse dans son contexte 👍 1

Toutes les réponses (13)

more options
more options

I have just looked, but there is no LastPass button on the pallette, and none on the taskbar, so I can't use the described method for putting it in the toolbar.

more options

I just installed the Last Pass 1.75.0 add-on into Firefox 6.0 to check it out for you, and the Last Pass toolbar button automatically appeared on the extreme right-side of the Navigation Toolbar, next to the Home button.

more options

OK, I'm going to try an uninstall and reinstall to see if this fixes it, I'll post back when I've done it. Thanks for the quick replies.

more options

OK, I've done the reinstall, still no button. I've attached a screenshot so you can see what I've got.

more options

With fewer Tabs open, right-click on the Tab Bar and click on LastPass Toolbar and see what happens. I can't figure why there is an entry for a "LastPass Toolbar", and selecting that Toolbar does nothing that I can see.

I just installed that add-on in a 2nd Profile which has no other extensions installed, same thing, that toolbar button automatically appeared on the Navigation Toolbar, right next to the Home button.

more options

Unfortunately, I don't have a LastPass toolbar option available to me.(!)

more options

Can you try using this direct download link: https://lastpass.com/dl to reinstall? Does the LastPass icon appear in the top of your browser toolbar area? If you go to your Firefox Tools menu > Addons, is LastPass listed and "enabled"?

Amber LastPass

more options

Hi, thanks for trying to help. I tried the direct link when did the re-install, and Firefox shows LastPass as being on and enabled in the addon manager. However, there is no icon in the toolbar area, and no LastPass option on the toolbar selection either.

more options

Is it showing up at the bottom right-hand corner of your Firefox browser window?

Amber

more options

No, nothing at all I'm afraid. Sorry!

more options

Solution choisie

Sorry to hear about the ongoing installation problems. You may consider resetting your Firefox profile if you still can't locate the LastPass addon in your Firefox toolbar area.

Amber

more options

Success! Deleting my profile worked a treat. LastPass now working like a dream. Thanks for all your help Amber.

Peter