Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

I can't download Firefox 6.02. Message says I have insufficient priviledges.

  • 1 réponse
  • 11 ont ce problème
  • 2 vues
  • Dernière réponse par cor-el

tmilne6
tmilne6
more options

I have a mac. It takes about 3 minutes to download the new Firefox and that goes fine, but when I slide the Firefox icon into the applications folder, I get a message that says it cannot be downloaded due to insufficient privileges.

I have a mac. It takes about 3 minutes to download the new Firefox and that goes fine, but when I slide the Firefox icon into the applications folder, I get a message that says it cannot be downloaded due to insufficient privileges.

Toutes les réponses (1)

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
more options

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.