Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

I can't save/download files from the internet.

  • 5 réponses
  • 32 ont ce problème
  • 5 vues
  • Dernière réponse par Tasha909

more options

When I right click, select "Save as", then select where to save the image, it seems to download, as it shows as finished in "Downloads" screen. But when I right click the file on the "Downloads" screen, "Open" and "Open containing folder" are both non-selectable. If I go to the folder I chose to download the image to, it isn't there either.

When I right click, select "Save as", then select where to save the image, it seems to download, as it shows as finished in "Downloads" screen. But when I right click the file on the "Downloads" screen, "Open" and "Open containing folder" are both non-selectable. If I go to the folder I chose to download the image to, it isn't there either.

Toutes les réponses (5)

more options

It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox.
Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See "Disable virus scanning in Firefox preferences - Windows"

more options

I'm only getting this problem with Firefox. I opened Internet Explorer and was able to download. I then disabled my av and tried within FF with no success.

more options

Ok, Ive uninstalled FF completely, restarted my laptop, downloaded and reinstalled FF7, only to get the same friggin issue!!! I don not have this problem with IE, and I don't have it on my desktop pc running an older version of 'fox. This is not a pc problem, it is an issue with Firefox!!! I've attached a picture to show what it looks like after I try downloading something.

more options

Same problem here. It's not an anti-virus issue -- it is a Firefox issue. I used both IE and Opera and no problem whatsoever. Opera is very fast too.

more options

I found a solution: When you right click to save the file, put the extension in. For instance, if it's a jpg file, click into the filename area and add ".jpg" and it will save the file.