Firefox does not open, profile manager does not open, not listed in task manager
firefox worked fine about two days back. Our norton expired so I downloaded Kaspersky Anti-Virus 12.0.0.374. I don't know if that has any connection to firefox not working.
I click on the icon, nothing happens. The task is not mentioned in the task manager.
I try to run it in safe mode, nothing happens. I try to open the profile manager, nothing happens! What can I do to fix this?
Solution choisie
Can you run Firefox if you temporarily disable Kapersky?
You might want to download and re-install Firefox if the above doesn't work
Lire cette réponse dans son contexte 👍 0Toutes les réponses (3)
Solution choisie
Can you run Firefox if you temporarily disable Kapersky?
You might want to download and re-install Firefox if the above doesn't work
Thank you fmdeveloper! I did some more research after I posted the question and it turns out Kaspersky was not the issue. I had done a system restore two days back and it says online that after a system restore, you have to uninstall and reinstall firefox. So I uninstalled it (kept my settings and data) and reinstalled it and voila, it works!
I did switch from Kaspersky to Avira too for Anti-vifus, don't know if that's a sane decision or not, but it's good to know that Kaspersky was not the culprit!
Glad to hear - thanks for reporting back