Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

firefox 6.0 will not load; opens connecting window; does not connect. I keep getting update reminders.

  • 1 réponse
  • 1 a ce problème
  • 1 vue
  • Dernière réponse par cor-el

LyonOffice
LyonOffice
more options

I have received several reminders to update my firefox browser to "6.0" version. I have clicked to do update. The normal "window" comes up and indicates "connecting to server". This screen just continues with this message "connecting to server as status-bar just continues to have to show the streaming activity bars top of window.

I have received several reminders to update my firefox browser to "6.0" version. I have clicked to do update. The normal "window" comes up and indicates "connecting to server". This screen just continues with this message "connecting to server as status-bar just continues to have to show the streaming activity bars top of window.

Toutes les réponses (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.