Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Firefox for android has lost all my bookmarks

  • 2 réponses
  • 3 ont ce problème
  • 12 vues
  • Dernière réponse par UncleBen

UncleBen
UncleBen
more options

I am on vacation and have been using Firefox on my Android tablet for two weeks with no problems. Suddenly this morning, all of my bookmarks are gone! I can't resync with my desktop because it is several thousand miles away and turned off. What happened? Any suggestions?

I am on vacation and have been using Firefox on my Android tablet for two weeks with no problems. Suddenly this morning, all of my bookmarks are gone! I can't resync with my desktop because it is several thousand miles away and turned off. What happened? Any suggestions?

Toutes les réponses (2)

Matt Brubeck
Matt Brubeck
more options

I'm very sorry to hear that! I'm afraid I don't know what might have caused this problem or how to fix it. Can you provide some more information that might help us figure it out? If you open the "Preferences" screen in Firefox, does the Firefox Sync section say "Connected" or "Not connected"?

UncleBen
UncleBen Auteur de la question
more options

Hi - thanks for getting back to me. It said "Not Connected." I am home now. I've been able to do an initial resync from my desktop, but I still wonder why the bookmarks just disappeared in the first place. I'm running Android 7.0.1 on an Asus Transformer.