Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Problem with Firefox Feedback

  • 2 réponses
  • 2 ont ce problème
  • 6 vues
  • Dernière réponse par vbillc

vbillc
vbillc
more options

A number of "Buttons" on various web pages don't work including the Feedback form "submit" button for FF8 - have tried clearing cache & re-downloading FF8 but no solution. How do you report the problem to Mozilla when the feedback system fails?

A number of "Buttons" on various web pages don't work including the Feedback form "submit" button for FF8 - have tried clearing cache & re-downloading FF8 but no solution. How do you report the problem to Mozilla when the feedback system fails?

Toutes les réponses (2)

the-edmeister
the-edmeister
  • Moderator
more options

Try the Firefox SafeMode to see how it works there.
A troubleshooting mode, which disables most Add-ons.
(If you're not using it, switch to the Default Theme.)

  • You can open the Firefox 4/5/6/7 SafeMode by holding the Shft key when you use the Firefox desktop or Start menu shortcut.
  • Or use the Help menu item, click on Restart with Add-ons Disabled... while Firefox is running.

Don't select anything right now, just use "Continue in SafeMode."

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shft key) to open it again.

If it is good in the Firefox SafeMode, your problem is probably caused by an extension, and you need to figure out which one.
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes

vbillc
vbillc Auteur de la question
more options

Thanks for the response, tried but not much better. However solution found in better clearing of cache (possibly also assisted by latest beta update now seems to be working OK.