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Why can't I play videos from this website?

  • 3 réponses
  • 1 a ce problème
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  • Dernière réponse par cor-el

jbacinti
jbacinti
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My home page is www.cincinnati.com and on it they embed video clips. (I think embed is the right word.) When I click on them, a new page opens but with no video. I've tested Java, QuickTime, Flash and all are working according to their respective tests on their websites.

My home page is www.cincinnati.com and on it they embed video clips. (I think embed is the right word.) When I click on them, a new page opens but with no video. I've tested Java, QuickTime, Flash and all are working according to their respective tests on their websites.

Toutes les réponses (3)

cor-el
cor-el
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  • Top 10 Contributor
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If you use extensions (Tools > Add-ons > Extension) like Adblock Plus or NoScript or Flash Block that can block content then make sure that such extensions aren't blocking content.

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

jbacinti
jbacinti Auteur de la question
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It was a problem with Ad-Block Plus. I disabled it on the page where the vids play and all is fine. Thanks.

cor-el
cor-el
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You're welcome