Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Firefox crashes

  • 2 réponses
  • 4 ont ce problème
  • 4 vues
  • Dernière réponse par derholland

more options

I have two computers - one a PC the other a laptop - both have stopped loading firefox crashing saying there is a problem please send report. I also have a netbook which opens firefox ok.

I have two computers - one a PC the other a laptop - both have stopped loading firefox crashing saying there is a problem please send report. I also have a netbook which opens firefox ok.

Solution choisie

Your crashreport:
https://crash-stats.mozilla.com/report/index/bp-642e0e28-3db6-4ae9-99e9-45d6c2111104
Firefox 7.0.1 Crash Report [@ _purecall | nsXPTCStubBase::QueryInterface(nsID const&, void**) ]
This may be related to Trusteer Rapport. Try to disable it and see if that stops the crashing. For more help you can ask their helpdesk.
http://www.trusteer.com/support/en/report-problem

Lire cette réponse dans son contexte 👍 2

Toutes les réponses (2)

more options

Solution choisie

Your crashreport:
https://crash-stats.mozilla.com/report/index/bp-642e0e28-3db6-4ae9-99e9-45d6c2111104
Firefox 7.0.1 Crash Report [@ _purecall | nsXPTCStubBase::QueryInterface(nsID const&, void**) ]
This may be related to Trusteer Rapport. Try to disable it and see if that stops the crashing. For more help you can ask their helpdesk.
http://www.trusteer.com/support/en/report-problem