Firefox crashes
Firefox keeps on crashing each time I tried to open it. I have submitted quite alot of these crashes and yet can't get the FF open, please anybody, help.
Solution choisie
Crash ID report : 6f513c4b-e818-486c-922e-4fae02111107
Signature : _purecall | nsXPTCStubBase::QueryInterface(nsID const&, void**
Trusteer Rapport software is the problem, see also my comment in /questions/893296
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Solution choisie
Crash ID report : 6f513c4b-e818-486c-922e-4fae02111107
Signature : _purecall | nsXPTCStubBase::QueryInterface(nsID const&, void**
Trusteer Rapport software is the problem, see also my comment in /questions/893296
Thank you so much John99, I've uninstall rapport and my FF is now back on, thanks a bunch and countinue with the good work, cheers.
Glad to have helped, and thanks for posting back to confirm that was the problem
Note the other post includes info on disabling Trusteer if you need to re-install a problematic version for occasional use. (Not much help of course if it crashes Firefox - it may work on 3.6, or try on IE)
Modifié le par John99