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I tried a fresh install and get "Firefox is already running" error

  • 3 réponses
  • 4 ont ce problème
  • 1 vue
  • Dernière réponse par cor-el

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Win XP SP3. Links in web pages opened in Firefox were not working. I tried reinstalling latest Firefox version over existing version. Didn't help. Uninstalled Firefox, reinstalled; didn't help. Did a total uninstall including manually removing all Firefox files and folders. Rebooted in-between. Now I keep getting the error message "Firefox is already running ..." Tried the steps in the article in your database but no longer have a profile. Bottom line: can no longer install a working version of Firefox.

Win XP SP3. Links in web pages opened in Firefox were not working. I tried reinstalling latest Firefox version over existing version. Didn't help. Uninstalled Firefox, reinstalled; didn't help. Did a total uninstall including manually removing all Firefox files and folders. Rebooted in-between. Now I keep getting the error message "Firefox is already running ..." Tried the steps in the article in your database but no longer have a profile. Bottom line: can no longer install a working version of Firefox.

Toutes les réponses (3)

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You probably did delete the Firefox profile folder, but didn't remove the profiles.ini file, so Firefox isn't able to find the old profile and displays misleading and confusing error message.

You can delete profiles.ini to make Firefox create a new default profile or use the profile manager to create a new profile.

See "Basic Troubleshooting: Make a new profile":

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I deleted the profiles.ini file and was then able successfully to install Firefox. I had lost all my bookmarks, but they had been exported to a different browser and I was able to restore them. Thanks very much!

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Solution choisie

Modifié le par cor-el