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Firefox crashes

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  • Dernière réponse par cor-el

goldbug32
goldbug32
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I needed to restore my computer to an earlier date, so I used system restore to do so. After restore, I am no longer able to start Firefox. A window appears saying we'e sorry, Firefox has encountered a problem and closed, etc. I cannot start it in safe mode either.

I needed to restore my computer to an earlier date, so I used system restore to do so. After restore, I am no longer able to start Firefox. A window appears saying we'e sorry, Firefox has encountered a problem and closed, etc. I cannot start it in safe mode either.

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cor-el
cor-el
  • Top 25 Contributor
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See:

Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See: