Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Firefox 10 causing problems in some financial dowloads

  • 2 réponses
  • 2 ont ce problème
  • 2 vues
  • Dernière réponse par Ian Monro

Ian Monro
Ian Monro
more options

Since I upgraded to Ver 10 I have had trouble dowloading data from financial sites into Quicken. e.g. BMO Canada takes so long to change screens that I have to use IE. From my Credit Union downloads open a [data update] screen that will not close.

Since I upgraded to Ver 10 I have had trouble dowloading data from financial sites into Quicken. e.g. BMO Canada takes so long to change screens that I have to use IE. From my Credit Union downloads open a [data update] screen that will not close.

Toutes les réponses (2)

Andrew
Andrew
  • Moderator
more options

Can you please try clearing cache and cookies? https://support.mozilla.org/en-US/kb/Error%20loading%20web%20sites#w_try-clearing-firefoxs-cookies-and-cache

Ian Monro
Ian Monro Auteur de la question
more options

Clearing Cache and Cookies made no difference. I also tried resetting the Java controls as suggested elsewhere in the linked pages from the solution - no change.

I have confirmed that only two of sites I use have problems with BMO the only one that does not load. BMO staff have suggested that the problem is unique to me. It does work OK with IE.

I have one further bit of info - trying to load the BMO site blocks loading other sites (not caused by network traffic as that is minimal). It also generated a Download Error today "NRn.exe.part could not be found. Source file could not be read" (might be the odd word wrong as I could not read my note).

Any ideas?