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I can not load a web page? I have gone through the help pages so many times. Removed, reinstalled, checked preferences, checked security settings. Can anyone offer a possible solution?

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  • Dernière réponse par cor-el

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I can not load a web page? I have gone through the help pages so many times. Removed, reinstalled, checked preferences, checked proxies, cleared cache, checked security settings. I have tried disabling plugins and addons. Can anyone offer a possible solution? On Mac.

I can not load a web page? I have gone through the help pages so many times. Removed, reinstalled, checked preferences, checked proxies, cleared cache, checked security settings. I have tried disabling plugins and addons. Can anyone offer a possible solution? On Mac.

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Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).