Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

RealPlayer wont download videos after I upgraded to Firefox 12

  • 2 réponses
  • 241 ont ce problème
  • 3 vues
  • Dernière réponse par pcorona

more options

After I upgraded to Firefox 12.0, RealPlayer stopped downloading videos. Firefox isn't even listed on the RealPlayer preferences area. I prefer Firefox, but don't know what to do.

After I upgraded to Firefox 12.0, RealPlayer stopped downloading videos. Firefox isn't even listed on the RealPlayer preferences area. I prefer Firefox, but don't know what to do.

Solution choisie

Hi texasbill,

You should take a look at this thread: https://support.mozilla.org/en-US/questions/707460

It seems that the issue might be related to the Adobe Update.

This post should help you get back up and running:

"I did the following: Open the Realplayer, press pulldown menu and select "Preference" select "Download and recording", then uncheck and check again the "Enable recording button" option, and then "OK" to exit "Preference". After restarting the browser, the download video button will come out again. It must be the Adobe Flash updater changed some configurations in the browser and need Realplayer to re-configure it again. I use the Taiwan's version of Realplayer, so the item names are translated into English, might be slightly different with what you will see. "

Lire cette réponse dans son contexte 👍 7

Toutes les réponses (2)

more options

Solution choisie

Hi texasbill,

You should take a look at this thread: https://support.mozilla.org/en-US/questions/707460

It seems that the issue might be related to the Adobe Update.

This post should help you get back up and running:

"I did the following: Open the Realplayer, press pulldown menu and select "Preference" select "Download and recording", then uncheck and check again the "Enable recording button" option, and then "OK" to exit "Preference". After restarting the browser, the download video button will come out again. It must be the Adobe Flash updater changed some configurations in the browser and need Realplayer to re-configure it again. I use the Taiwan's version of Realplayer, so the item names are translated into English, might be slightly different with what you will see. "

more options

does not solve problem...latest Flash version (262) is installed