Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Firefox Windows Completely Frozen

  • 2 réponses
  • 18 ont ce problème
  • 1 vue
  • Dernière réponse par cor-el

Brandino202
Brandino202
more options

For awhile now (since Firefox 12) whenever I open it, the entire browser is completely frozen. I can go around the issue and open a second Firefox window but I don't understand what is going on exactly. Nothing is responsive, my homepage loads, I can't exit the "frozen" window nor can I minimize it.

For awhile now (since Firefox 12) whenever I open it, the entire browser is completely frozen. I can go around the issue and open a second Firefox window but I don't understand what is going on exactly. Nothing is responsive, my homepage loads, I can't exit the "frozen" window nor can I minimize it.

Toutes les réponses (2)

Tannn3r
Tannn3r
more options

Try the article Firefox Hangs.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If the new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See: