Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Skype Click to Sall plugin prevents Firefox 12 from closing correctly. Is there a fix for this?

  • 6 réponses
  • 38 ont ce problème
  • 3 vues
  • Dernière réponse par cor-el

more options

I have installed the latest version of Skype and the Skype plugin Click-to-Call. When I exit Firefox 12, the program closes, but the process firefox.exe *32 remains running, and has to be closed manually to re-open Firefox. Skype support says to go back to Firefox 9, but is there a better solution? BTW, no similarproblem with Google Chrome or IE.

I have installed the latest version of Skype and the Skype plugin Click-to-Call. When I exit Firefox 12, the program closes, but the process firefox.exe *32 remains running, and has to be closed manually to re-open Firefox. Skype support says to go back to Firefox 9, but is there a better solution? BTW, no similarproblem with Google Chrome or IE.

Toutes les réponses (6)

more options

Check and tell if its working.

IF it still doesn't work, then Ask Skype this -> "Is Skype Click-to-Call plugin for Firefox Compatible with Firefox 12 ??"

Modifié le par Hasan

more options

I have already "chatted" with one of their agents, who spent some time researching it, and suggested I uninstall Firefox 12, and install Firefox 9. Not a very good solutiion to the problem, I think. She had no clue as to whether they were working on a fix, but said she would submit it as a request.

more options

Try, if you haven't already, to exit firefox via File > Exit and check it again.


thank you

Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

more options

Unfortunately, that too doesn't work. The firefox.exe *32 process stays on and prevents another start of Firefox. But thanks anyway for the suggestion.

more options

The Skype Click to Call extension is known to be incompatible with the Norton's anti-phishing component.[1] It is recommended to disable Norton's anti-phishing component within Firefox and use Firefox's built-in anti-phishing.

Of course, this doesn't apply if you don't have Norton installed.

[1] http://kb.mozillazine.org/Problematic_extensions

Modifié le par David Vo

more options

If Skype is preventing Firefox from closing properly then you need to disable Skype Click-to-Call.