Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

You have asked firefox to connect securely

  • 4 réponses
  • 13 ont ce problème
  • 1 vue
  • Dernière réponse par irvinlesh

more options

So I just re-installed Firefox and I started having this problem with some websites. (GoogleMail, Facebook, most https websites.)

Here is the error:

You have asked Firefox to connect securely to facebook.com, but we can't confirm that your connection is secure.

Normally, when you try to connect securely, sites will present trusted identification to prove that you are going to the right place. However, this site's identity can't be verified.

What Should I Do?

If you usually connect to this site without problems, this error could mean that someone is trying to impersonate the site, and you shouldn't continue.





facebook.com uses an invalid security certificate.

The certificate is not trusted because no issuer chain was provided.

(Error code: sec_error_unknown_issuer)


I have the same error for the other websites. I connected to them fine before the re-install. Please help. Thanks.

So I just re-installed Firefox and I started having this problem with some websites. (GoogleMail, Facebook, most https websites.) Here is the error: You have asked Firefox to connect securely to facebook.com, but we can't confirm that your connection is secure. Normally, when you try to connect securely, sites will present trusted identification to prove that you are going to the right place. However, this site's identity can't be verified. What Should I Do? If you usually connect to this site without problems, this error could mean that someone is trying to impersonate the site, and you shouldn't continue. facebook.com uses an invalid security certificate. The certificate is not trusted because no issuer chain was provided. (Error code: sec_error_unknown_issuer) --------------------------------------------------------------------------------- I have the same error for the other websites. I connected to them fine before the re-install. Please help. Thanks.

Solution choisie

Try to disable Scan SSL in the BitDefender settings.

  • BitDefender -> Privacy settings -> disable Scan SSL
Lire cette réponse dans son contexte 👍 4

Toutes les réponses (4)

more options

Which security software (firewall, anti-virus) do you have?

If you have ESET the See:

  • ESET setup -> advanced setup -> extend web and email tree -> SSL
  • SSL protocol: Do not scan SSL protocol
more options

I have BitDefender.

more options

Solution choisie

Try to disable Scan SSL in the BitDefender settings.

  • BitDefender -> Privacy settings -> disable Scan SSL
more options

It worked. Thanks! But i wonder why it randomly started doing it though.