Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Why does Firefox 13 cancel my personalized options settings about once a month?

  • 1 réponse
  • 1 a ce problème
  • 3 vues
  • Dernière réponse par ideato

sherits
sherits
more options

Since upgrading to Firefox 13, about once a month or every three weeks or so, when I open, instead of my homepage, I find the Mozilla page (not the upgrade page tho) and all my personalized settings in options have been reset to the default settings. I reset to personalize but it happens again after a few weeks. Why and what can I do to keep my settings always.

In troubleshooting they talk only about it happening everytime Firefox is opened. Not my case.

Thank you.

Since upgrading to Firefox 13, about once a month or every three weeks or so, when I open, instead of my homepage, I find the Mozilla page (not the upgrade page tho) and all my personalized settings in options have been reset to the default settings. I reset to personalize but it happens again after a few weeks. Why and what can I do to keep my settings always. In troubleshooting they talk only about it happening everytime Firefox is opened. Not my case. Thank you.

Toutes les réponses (1)

ideato
ideato
more options

If you already tried How to fix preferences that won't save

http://kb.mozillazine.org/Preferences_not_saved

then check if this happen in a new profile:

Creating a new Firefox profile on Windows

Use the Profile Manager to create and remove Firefox profiles

Recovering important data from an old profile


thank you