Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Firefox crashes

  • 3 réponses
  • 6 ont ce problème
  • 1 vue
  • Dernière réponse par cor-el

more options

Randomly crashes, Facebook, Banking, Google. does not matter what I'm looking at. Its crashed 3 times while trying to finish this report. Have removed all the plugins, removes Firefox and reinstalled twice today. Still unsure what is causing the crashes.

Randomly crashes, Facebook, Banking, Google. does not matter what I'm looking at. Its crashed 3 times while trying to finish this report. Have removed all the plugins, removes Firefox and reinstalled twice today. Still unsure what is causing the crashes.

Toutes les réponses (3)

more options

There is nothing useful in the Crash ID you reported,

bp-92b6741b-beb1-4f6c-b1c3-518ec2120825
Firefox 14.0.1 Crash Report [@ EMPTY: no crashing thread identified; corrupt dump ] 

We're sorry to hear that your Firefox seems to be crashing. Please perform the following steps to give us additional crash report IDs to help us find out more about the cause of the crash.

  1. Enter about:crashes in the Firefox location bar (that's where you enter your website names) and press Enter. You should now see a list of submitted crash reports.
  2. Copy the most recent 5 report IDs that you see in the crash report window and paste them into your forum response.

Thanks in advance for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

more options

Thanks for the reply. Here are the crash ID's you asked for

bp-6a0e49c0-c966-4d4f-9f24-848572120825 8/25/2012 8:20 PMbp-92b6741b-beb1-4f6c-b1c3-518ec2120825 8/25/2012 6:12 PMbp-49731f9d-acce-4d5c-938f-004342120825 8/25/2012 6:05 PMbp-5d5c4136-0ca9-4c67-b978-9aae72120825 8/25/2012 5:57 PMbp-e7752d65-47ee-4285-b65e-121362120825 8/25/2012 1:08 PM

more options

Those are empty too: [@ EMPTY: no crashing thread identified; corrupt dump ]

Try the suggestions in this reply: