Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

I have windows 7 and vista laptops on win 7 after the latest updates I was no longer able to browse the net. I have router conection but it shows no internet

  • 2 réponses
  • 1 a ce problème
  • 4 vues
  • Dernière réponse par cor-el

more options

since the last update to 14.0.1 and updating plugins for adobe shockwave flash my internet connection dropped out. I have two other laptops, an Ipod touch and samsung phone on the same router and all work fine. I have connection to the router but diagnosis shows no internet access. I updated the same plugin on my Vista laptop and found the same problem occurred. I have reset all network settings and the router back to factory and setup again but still the same

since the last update to 14.0.1 and updating plugins for adobe shockwave flash my internet connection dropped out. I have two other laptops, an Ipod touch and samsung phone on the same router and all work fine. I have connection to the router but diagnosis shows no internet access. I updated the same plugin on my Vista laptop and found the same problem occurred. I have reset all network settings and the router back to factory and setup again but still the same

Toutes les réponses (2)

more options

Hi mysticpjd,

this really does not seem to be an Internet browser issue. Have you tried a different browser (Internet Explorer)? I assume that the problem persists there right?

Regards,

jm

more options

Did you check all the cables?

Did you check the router status and its firewall?