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Speed downstream and upstream when I am using Firefox. When I am using Internet Explorer I dont have this problems

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Iam using Firefox 12.0 Swedish version. When I use Firefox I have problem with the speed downstreams and upstreams. When I use Internet Explorer 64 bit 7 version 9 I dont have this proplem. Why is it so? Firefox Downstream Upstream ~ 50Mbit/s ~ 0.6Mbit/s Internet Explorer Downstream Upstream ~ 87Mbit/s ~ 75 Mbit/s The conetcion is fibre cabel and the supplier guarantees 60 - 100Mbit/s I shall bee gratefull if I can solve this and continou to use Firefox. Iam othervise very satesfide with Firefox

Iam using Firefox 12.0 Swedish version. When I use Firefox I have problem with the speed downstreams and upstreams. When I use Internet Explorer 64 bit 7 version 9 I dont have this proplem. Why is it so? Firefox Downstream Upstream ~ 50Mbit/s ~ 0.6Mbit/s Internet Explorer Downstream Upstream ~ 87Mbit/s ~ 75 Mbit/s The conetcion is fibre cabel and the supplier guarantees 60 - 100Mbit/s I shall bee gratefull if I can solve this and continou to use Firefox. Iam othervise very satesfide with Firefox

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Poor performance in Flash-based speed tests can be related to add-on conflicts and certain Flash features. If you have not already tried these:

(1) Disable protected mode (Win Vista and Win 7 only)

See this support article from Adobe under the heading "Last Resort": Adobe Forums: How do I troubleshoot Flash Player's protected mode for Firefox?

(2) Disable hardware graphics acceleration in Firefox and in Flash

(A) In Firefox, un-check the box here and restart:

orange Firefox button or classic Tools menu > Options > Advanced > General > "Use hardware acceleration when available"

(B) In Flash, see this support article from Adobe: http://helpx.adobe.com/flash-player/kb/video-playback-issues.html#main_Solve_video_playback_issues

(3) For video issues, make sure your RealNetworks add-ons are the latest versions