Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

using a bookmark takes me to another website

  • 3 réponses
  • 1 a ce problème
  • 17 vues
  • Dernière réponse par cor-el

more options

On my work computer - when I click on some bookmarks, two specifically, it comes up with a blocked website. The blocked website is not the one I am trying to reach. One is the Verizon webmail site, and when the "restricted" message comes up, and I look at the warning, it lists a yahoo coupon site - not where I am trying to go!

I have tried clearing all my cookies, browser history, etc, and restarting the computer, and nothing is working to get rid of that nasty website. Finally what I did was bookmark another website that can get me to where I want to be, but I am thinking I must be infected - any help on what else I can do to get rid of whatever is infecting the computer?

On my work computer - when I click on some bookmarks, two specifically, it comes up with a blocked website. The blocked website is not the one I am trying to reach. One is the Verizon webmail site, and when the "restricted" message comes up, and I look at the warning, it lists a yahoo coupon site - not where I am trying to go! I have tried clearing all my cookies, browser history, etc, and restarting the computer, and nothing is working to get rid of that nasty website. Finally what I did was bookmark another website that can get me to where I want to be, but I am thinking I must be infected - any help on what else I can do to get rid of whatever is infecting the computer?

Solution choisie

Hi! Thanks for your reply, but I could not locate either the folder or the file on the computer.

However, a couple of things dawned on me last night, and looking at the links you provided also helped.

First, I realized it was not the site I was going to, but rather a pop-up that was getting the restricted treatment, since it was a small window near the top. There was no way to close just it - funny placement - but that started me thinking. I do have pop ups blocked, and no "allowed sites" - I checked! So, after reading what you suggested, I also did a search on "still getting pop ups" and found an extension that seems to be working - fingers crossed!

Thanks!

Lire cette réponse dans son contexte 👍 0

Toutes les réponses (3)

more options
more options

Solution choisie

Hi! Thanks for your reply, but I could not locate either the folder or the file on the computer.

However, a couple of things dawned on me last night, and looking at the links you provided also helped.

First, I realized it was not the site I was going to, but rather a pop-up that was getting the restricted treatment, since it was a small window near the top. There was no way to close just it - funny placement - but that started me thinking. I do have pop ups blocked, and no "allowed sites" - I checked! So, after reading what you suggested, I also did a search on "still getting pop ups" and found an extension that seems to be working - fingers crossed!

Thanks!

more options

You can use this button to go to the Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Show Folder