Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

There is a lot of hang time opening and during the running of firefox. I only had 4 tabes open and it just hangs at different intrivals. It is really annoying.

  • 2 réponses
  • 4 ont ce problème
  • 2 vues
  • Dernière réponse par cor-el

more options

Hang time for Firefox 16 every time I open the browser it hangs. Then it hangs intermittently while i am trying to work. It does this about 5 to 6 times during my work load. It only has 4 pages opened up. I normally like using firefox. However I am a tech and I push the limits of my laptop and my browsers. With Opera I have at least 20 tabs opened and when i re-open it it take less time for it to come up then it does firefox. All 20 pages are up and running while i am still waiting on firefox to get unstuck. I have gone into the settings and have tried to reset things. How am I supposed to do that when I can't even get the browser to respond because it is hanging there. I have to force close. I can't even get into the settings because once I do, It hangs and then the settings page is just sitting there for ever. I sat for 20 mins with it hanging just because I wanted to see just how long it was going to keep doing it. I have an AMD vision processor and using windows 7. with 4g ram. so what do you suggest. I like many of the features that firefox offers.....and have been a user for years...I would like this looked into please.

Hang time for Firefox 16 every time I open the browser it hangs. Then it hangs intermittently while i am trying to work. It does this about 5 to 6 times during my work load. It only has 4 pages opened up. I normally like using firefox. However I am a tech and I push the limits of my laptop and my browsers. With Opera I have at least 20 tabs opened and when i re-open it it take less time for it to come up then it does firefox. All 20 pages are up and running while i am still waiting on firefox to get unstuck. I have gone into the settings and have tried to reset things. How am I supposed to do that when I can't even get the browser to respond because it is hanging there. I have to force close. I can't even get into the settings because once I do, It hangs and then the settings page is just sitting there for ever. I sat for 20 mins with it hanging just because I wanted to see just how long it was going to keep doing it. I have an AMD vision processor and using windows 7. with 4g ram. so what do you suggest. I like many of the features that firefox offers.....and have been a user for years...I would like this looked into please.

Toutes les réponses (2)

more options

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

more options

A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See: